www.lumpstudio.com hereafter (the “website”) collect information on the website about you during the checkout process and our store. Throughout the website, the terms, “we”, “us” and “our” refer to Lump Studio.
The privacy of our site visitors is very important to us, and we are committed to protecting it. This policy explains what we do with your personal data.
Collection of personal data
The following types of personal information may be collected, stored, and used:
information about your computer, including IP address, geographic location, browser type and version, and operating system;
information about your visits to and use of this website, including the reference source, the length of the visit, page views and the website's navigation paths;
information related to everything you buy through our website, including your name, phone number, address, email address, credit card/payment details and optional account information like username and password;
information in any form of communication that you send to us via email or our website, including its content and metadata;
any other personal information you send to us.
Before you disclose another person's personal information to us, you need to have that person's consent for the personal information to be both disclosed and processed in accordance with this Policy
Use of your personal data
Personal information sent to us through our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for purposes, such as:
to administer our website and operations;
to customize our website for you;
to send you goods that you have purchased through our website;
sending commercial communications that are not for marketing purposes;
to send emails that you have specifically requested;
to provide third parties with statistical information about our users (but these third parties will not be able to identify an individual user from the information);
to process payments and prevent fraud;
Comply with any legal obligations we have, such as calculating taxes;
Respond to your requests, including refunds and complaints
We will not disclose your personal information to third parties for their or any other third party's direct marketing without your express consent.
Disclosure of personal data
We may disclose your personal information to any of our employees, directors, insurance companies, professional advisors, agents, suppliers or subcontractors that is reasonably necessary for the purposes set out in this policy.
We may disclose your personal information to all members of our group of companies (this means our subsidiaries, our holding company and all its subsidiaries) that is reasonably necessary for the purposes set out in this policy.
We may disclose your personal information:
to the extent that we are obliged to do so by law;
in connection with ongoing or future court proceedings;
to establish, exercise or defend our legal rights (including providing information to others in order to prevent fraud and reduce credit risk);
to any person we reasonably believe may request from a court or other competent authority that we disclose the personal information if, in our reasonable opinion, such a court or authority could reasonably order us to disclose the personal information.
We will not disclose your personal information to third parties except in the cases set out in this Policy.
Preservation of personal data
This section describes our data retention policies and procedures, which are designed to ensure that we comply with our legal obligations regarding the storage and deletion of personal information.
Personal information that we process for any purpose or purpose will not be stored for longer than is necessary for that purpose or purposes. Regardless of the other provisions of this Section, we will retain documents (including electronic documents) containing personal data:
to the extent that we are obliged to do so by law;
if we believe that the documents may be relevant to ongoing or future court proceedings;
and to establish, exercise or defend our legal rights (including providing information to others in order to prevent fraud and reduce credit risk).
For tax and accounting purposes.
Security of your personal data
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We will store all personal information that you provide on our secure (password and firewall protected) servers.
All electronic financial transactions made through our website are protected by encryption technology.
You acknowledge that information transfer over the internet is in itself unsafe, and we cannot guarantee the security of data sent over the internet.
You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).
We may update this policy from time to time by publishing a new version on our website. You should check this page from time to time to make sure you understand any changes to this policy. We may notify you of changes to this policy by email or through our website's private messaging system.
You can ask us to provide you with all the personal information we have about you; the provision of such information will be subject to: payment of a fee and providing appropriate proof of your identity, we usually accept a photo of your passport that has been certified by a notary, plus a copy of a public service bill showing your current address.
We may withhold the personal information you request as permitted by law.
You may ask us at any time not to process your personal information for marketing purposes.
In practice, you will usually either explicitly accept our use of your personal information for marketing purposes, or we will give you the option to opt out of the use of your personal information for marketing purposes.
Our website can contain hyperlinks to and details about third-party websites. We have no control over, and are not responsible for, third party privacy policies and practices.
Let us know if the personal information we have about you needs to be corrected or updated.
Below are the names of the cookies we use on our website and the purposes for which they are used:
We use both constant and session cookies on our website.
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
To enable certain functions of the website
Most browsers allow you to refuse to accept cookies – for example:
in Internet Explorer, you can block cookies by using cookie management settings by clicking "Tools", "Internet Options", "Privacy", and then "Advanced";
in Firefox , you can block all cookies by clicking on "Tools", "Settings", "Privacy & Security", selecting "Custom Content Blocking" and clicking "All Cookies"; and
in Chrome , you can block all cookies by opening the "Settings" menu and clicking "Site Settings" under "Privacy and Security", and then unchecking "Allow websites to save and read cookie data".
Blocking all cookies will have a negative impact on the usability of many websites. If you block cookies, you will not be able to use all the features of our website.
You can delete cookies that have already been stored on your computer — for example:
in Microsoft edge , you need to manually delete cookies (you can find instructions to do so on https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-in-microsoft-edge-63947406-40ac-c3b8-57b9-2a946a29ae09;
in Firefox , you can delete cookies by clicking on "Tools", "Settings", "Privacy & Security" and then selecting "Clear data" under "Cookies and website data"; and
in Chrome , you can delete all cookies by opening the "Settings" menu and clicking "Clear web information" under "Privacy and Security".
For the Safari web browser, please visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
Removing cookies will have a negative impact on the usability of many websites including ours.